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Cisco Bug: CSCua80807 - GBIC's not recognized after using "reload" command

Last Modified

Feb 11, 2018

Products (1)

  • Cisco Catalyst 4000 Series Switches

Known Affected Releases

12.2(54)SG 15.0(2)SG 15.1(1)SG 15.1(2)SG3.0.97

Description (partial)

Symptom:
The interface status is in "Unknown GBIC" after rebooting the switch using the command "reload" and while inserting SFP on these ports the link won't come up and the status will become "No X2". Upon removing the X2 the status goes back to "Unknown GBIC" and we see the following error message,

%C4K_TRANSCEIVERMAN-3-SEEPROMREADFAILED: Failed to read transceiver serial eeprom on port Gi3/13, try reinserting

Conditions:
4900M switch running 12.2(54)SG, 15.0.(2)SG or 15.1(1)SG. Should have WS-X4908-10GE  module CVR-X2-SFP twin gig converter installed and the ports are converted to Gig.
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