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Cisco Bug: CSCua80218 - All notifications are received as HTML on Mac Mail

Last Modified

Jul 11, 2012

Products (1)

Known Affected Releases

3.0(1)

Description (partial)

Symptom:
WebEx Social Outbound Email notfiications are received in MIME format

Conditions:
User is subscribed to WebEx Social Outbound mail notifications and have set up his corp mail account in MAC native Mail client.
Once user receive outbound mail notification from WebEx Social (that s.o mentions him ot follows him), it is not displayed in HTML format, but in MIME format.
If it is opened from another mail client, mail notification is displayed correctly.

This is native Mac Mail client issue, caused by not completely downloaded message from mailbox server. Mail client strip last bytes from the message and it is displayed in MIME format.

Some users reported similar problems:
https://discussions.apple.com/thread/3553566?start=0&tstart=0
http://productforums.google.com/forum/#!topic/gmail/I7y6vLvh7Z0
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