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Cisco Bug: CSCto92753 - Unable to upload wav files and save as greeting or send as message

Last Modified

Feb 21, 2018

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.1(5)ES44 8.0(3)ES27 8.5(1)ES37 8.6

Description (partial)

Symptom:
Unable to upload an existing wav file, or create a new recording using the PC microphone and save as greeting, voice name, or send as message. In the case of trying to send as a message, the user receives a "Failed to Send Message" error.

You might see Failed to Record Name if attempting to overwrite a Call Handler with a file.

You might also see Unable to save recording due to SSL certificate error.

Conditions:
Cisco Unity Connection versions 7.1(5)ES45, 8.0(3)ES27, 8.5(1)ES37

When using either the Cisco Unity Connection Administration (CUCA) or the Cisco Unity Connection Personal Communications Assistant (PCA) web applications to upload an existing wav file, or create a new recording using the PC microphone and save as a voice name, greeting, or send as a message.

In the client side Java Console logs, you see the following exception:
Exception in thread "Timeout guard" java.security.AccessControlException: access denied (java.net.SocketPermission 10.93.231.234:8443 connect,resolve)
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Bug Details Include

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