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Cisco Bug: CSCtf40585 - update PGW Troubleshooting guide for alarms generated during prov-dply

Last Modified

Mar 27, 2017

Products (1)

  • Applications for Cisco Unified Application Environment

Known Affected Releases

9.7(3)

Description (partial)

Symptom:

Following alarms are generated and clear themself if ss7path is modified and is configured for M3UAKEY

mssol-pgw-19 mml> prov-ed:ss7path:name="ss7p-mgts-itu",custgrpid="0001"





   MGC-01 - Media Gateway Controller2010-01-19 18:05:30.889 EST
*  "POM-01:ALM=\"POM: DynamicReconfiguration\",STATE=SET,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:30.930 EST
   "ss7p-mgts-itu:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=CLEARED,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:30.931 EST
** "ss7p-mgts-itu:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=SET,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.064 EST
** "lin2-itu1:ALM=\"All M3UAKEY Acks Pending\",STATE=SET,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.064 EST
** "ss7p-pgw21-1:ALM=\"All M3UAKEY Acks Pending\",STATE=SET,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.064 EST
** "ss7p-mgts-itu:ALM=\"All M3UAKEY Acks Pending\",STATE=SET,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.065 EST
*  "mssol-itp-a:ALM=\"M3UAKEY Ack Pending\",STATE=SET,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.174 EST
** "ss7p-pgw21-1:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=SET,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.175 EST
*  "mssol-itp-b:ALM=\"M3UAKEY Ack Pending\",STATE=SET,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.196 EST
   "lin2-itu1:ALM=\"All M3UAKEY Acks Pending\",STATE=CLEARED,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.196 EST
*  "lin2-itu1:ALM=\"M3UAKEY Ack Pending\",STATE=SET,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.196 EST
   "ss7p-pgw21-1:ALM=\"All M3UAKEY Acks Pending\",STATE=CLEARED,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.196 EST
*  "ss7p-pgw21-1:ALM=\"M3UAKEY Ack Pending\",STATE=SET,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.196 EST
   "ss7p-mgts-itu:ALM=\"All M3UAKEY Acks Pending\",STATE=CLEARED,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.197 EST
*  "ss7p-mgts-itu:ALM=\"M3UAKEY Ack Pending\",STATE=SET,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.274 EST
   "ss7p-mgts-itu:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=CLEARED,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.274 EST
   "ss7p-pgw21-1:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=CLEARED,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.274 EST
** "ss7p-mgts-itu:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=SET,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.305 EST
   "lin2-itu1:ALM=\"M3UAKEY Ack Pending\",STATE=CLEARED,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.305 EST
   "ss7p-pgw21-1:ALM=\"M3UAKEY Ack Pending\",STATE=CLEARED,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.305 EST
   "ss7p-mgts-itu:ALM=\"M3UAKEY Ack Pending\",STATE=CLEARED,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.384 EST
   "ss7p-mgts-itu:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=CLEARED,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:31.384 EST
** "ss7p-mgts-itu:ALM=\"SS7 SIG SRVC UNAVAIL\",STATE=SET,SEV=MJ"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:32.305 EST
   "POM-01:ALM=\"POM: DynamicReconfiguration\",STATE=CLEARED,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:35.094 EST
   "mssol-itp-a:ALM=\"M3UAKEY Ack Pending\",STATE=CLEARED,SEV=MN"   ;

   MGC-01 - Media Gateway Controller2010-01-19 18:05:35.094 EST
   "mssol-itp-b:ALM=\"M3UAKEY Ack Pending\",STATE=CLEARED,SEV=MN"   ;



Conditions:

these SS7 SIG SRVC UNAVAIL alarms would be generated for all other configured ss7paths which aren't being modified but use the same m3uakey that is being used by the ss7path whose config is being modified.
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