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Cisco Bug: CSCtf40221 - Dead air heard during calls to CUE (UdpPacer: open failed)

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Unity Express

Known Affected Releases

3.2(3)

Description (partial)

Symptom:

Over time, calls to a CUE module will experience dead air.  JTAPI will show registered, and calls connect, but the caller never hears audio.

Conditions:

Messages.log file contains the following "open failed" messages:

Mar 24 15:23:55 localhost j9:   ERROR javautil.udppacer client.jni open could not allocate a queue
Mar 24 15:23:55 localhost ccn:    INFO ccn server output IOException: java.io.IOException: UdpPacer: open failed
Mar 24 15:23:55 localhost ccn:    INFO ccn server output java.io.IOException: UdpPacer: open failed
Mar 24 15:23:55 localhost ccn:    INFO ccn server output com.cisco.aesop.util.UdpPacer.<init> (UdpPacer.java:52)
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