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Cisco Bug: CSCtf39613 - FCID for CDR inconsistent for B-ACD with blast group

Last Modified

Feb 06, 2017

Products (1)

  • Cisco IOS

Known Affected Releases

12.4(22)T

Description (partial)

Symptom:
FCID has different values when B-ACD is involved with blast group. There is several values for the same calls to different phones

Conditions:
Use B-ACD and blast group
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