Preview Tool

Cisco Bug: CSCtf36555 - Archiver XML file removed when proxy unavailable

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases


Description (partial)

When the Cisco VSM services are restarted, proxies do not start, and their associated running archives ("archivers") are stopped. The archiver files on the media server are removed.  

This problem occurs when, for whatever reason, the proxy processes (live feeds) cannot be started. For example, if the proxy source uses hostnames instead of IP's and the media server cannot resolve those hostnmaes.  In this situation, the proxies will not start and therefore the archivers will not either
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.