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Cisco Bug: CSCtf34678 - ANA 3.6.4 - OCCAM device physical inventory disappeared after a while

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Active Network Abstraction

Known Affected Releases

3.6(4)

Description (partial)

Symptom:

Customer has recently deployed ANA 3.6.4. 

Around 20 days ago, there was an outage in the Customer's network , due to a cable getting cut. After the OCCAM vnes were not getting discovered properly. After a restart, the problem went away for a while but it came back on the 18th.

We were able to spot some error "VNE definitions did not loaded properly" in Event Vision on the 18th for all the Occam devices, it was the beginning of this problem.

The latest way to recover the issue was to clear all the persistency file and restart ANA.

Conditions:

Running ANA 3.6.4, the OCCAM devices physical inventory disappeared after a while
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