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Cisco Bug: CSCtf29167 - The UTU servlet may shutdown Tomcat

Last Modified

Feb 22, 2014

Products (1)

  • CiscoWorks Campus Manager

Known Affected Releases


Description (partial)


After running a User Tracking Utility query from a Windows client, the Tomcat daemon stops, and no further requests can be made of CiscoWorks applications until Daemon Manager is restarted.


This can occur if there is an error with the User Tracking Utility backend servlet loading its property file, or executing the SQL query to return the requested User Tracking data.
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