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Cisco Bug: CSCtf26721 - Announcements not played correctly during Call Park & Retrieve

Last Modified

Feb 22, 2014

Products (1)

  • Cisco BTS 10200 Softswitch

Known Affected Releases

6.0(1)V2

Description (partial)

Symptom:
Announcements not played correctly during Call Park & Retrieve 
Conditions:
1) Sub A (offnet number) calls Sub B (Line 1 on 604_1_CERT1 device). Sub A and Sub B are in call with voice path established.
2) Sub B tries to park the call by dialing hook flash followed by *68
3) Sub B does not enter the extension or # sign to specify where to park the call.
4) After the timeout only partial announcement is played "If you would like to make a call please" The rest of the annoucement is not heard on Sub B. (This happened 9 out of 10 times. 1 time the entire annoucement was played)
5) The call between A & B gets connected again.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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