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Cisco Bug: CSCtf25554 - CUMA OS Password Reset fails with "pwrecovery" process.

Last Modified

Jan 30, 2017

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

-         OS Password Reset fails with "pwrecovery" process.

-         Login as "pwrecovery" and password "pwreset"
-         It will ask you to remove any drives from your DVD.
-         Remove a drive and then hit any key to continue.
-         It will then prompt you to Insert any valid CD.
-         I insert a Valid CD and hit any key.
-         Then it prompts you with options to set OS Password.
-         You select the OS Password Option and set the passwords.
-         Then you try to login again and it never allows you to and results in login failure.
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Bug Details Include

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  • Status
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