Guest

Preview Tool

Cisco Bug: CSCtf24330 - 6961 Alerting name ends with specific char fail to transit phone display

Last Modified

Feb 22, 2014

Products (4)

  • Cisco Unified IP Phone 6900 Series
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6921

Known Affected Releases

8.5(4)

Description (partial)

Symptom:
Phone display will not transit when called.
e.g. no "From" shown, no "Park" softkey is shown, no called time is shown, etc.

Conditions:
On Japanese Locale CUCM Line setting, Alerting name and/or Display ends with those UTF-8 characters ending with 0x80.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.