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Cisco Bug: CSCtf23670 - RoutingRules: ChgOrdr Page - "Dir Routing Rules" link - Internal error.

Last Modified

Apr 07, 2010

Products (1)

  • Cisco Unity Connection

Known Affected Releases

8.0(0.275)

Description (partial)

Symptom:
Direct and Forward Routing Rules

If a user is changing the the order of a routing rule, from either the "Edit Direct Routing Rule Order" or "Edit Forwarded Routing Rule Order" page(s), selecting the following links will cause an internal error to be encountered:

--> Direct Routing Rules
--> Forward Routing Rules

Conditions:
STEPs (1):
1. Go to CUCA | Call Management | Call Routing | Direct Routing Rules.
2. Select the [Change Order] button.
3. Fom the "Edit Direct Routing Rule Order", select the "Direct Routing Rules" link.

STEPs (2):
1. Go to CUCA | Call Management | Call Routing | Forward Routing Rules.
2. Select the [Change Order] button.
3. Fom the "Edit Forward Routing Rule Order", select the "Forward Routing Rules" link.

EXPECTED (1):
Selecting the "Directing Routing Rules" link, sends the user back to the "Direct Routing Rules" page.

ACTUAL (1):
Internal error, try again.

EXPECTED (2):
Selecting the "Forward Routing Rules" link, sends the user back to the "Forward Routing Rules" page.

ACTUAL (2):
Internal error, try again.
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