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Cisco Bug: CSCtf20674 - UC message marked as too short should not be offered option to append

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.1(3)ES1

Description (partial)

Symptom:

Intermittent failsafe played to user when recording a message.

Conditions:

UC 7.13   If a message being recorded is too shirt, UC offers the option to rerecord the 
message or add to it.  If you rerecord it, and its still too short, UC will discard the message
and they will get the same options, to rerecord it or add too it.   If they select to add to the
message, an error occurs that the temp file is too small.  If they try and record again, then
the system will error out trying to close the temp file and will play failsafe.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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