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Cisco Bug: CSCtf20332 - CCX sometimes doesn't send a NewCall event to the IVR Pim

Last Modified

Apr 12, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

Incorrect ICM termination detail records when conferencing to IVR via ICM.

During call load, periodically missing NewCall messages from IVR to ICM VRU PG.
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