Cisco Bug: CSCtf20332 - CCX sometimes doesn't send a NewCall event to the IVR Pim
Apr 12, 2010
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: Incorrect ICM termination detail records when conferencing to IVR via ICM. Conditions: During call load, periodically missing NewCall messages from IVR to ICM VRU PG.
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Bug Details Include
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