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Cisco Bug: CSCtf18266 - Add Cisco Jabber for Mobile Support

Last Modified

Feb 09, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.5(0)

Description (partial)

Symptom:
A single dual mode device representing a mobile handset is provisioned on UCM. However, there are two clients (one for VoIP and the other for DVO) physically running on the mobile handset.

Conditions:
Both clients can try to register to UCM. Without this enhancement, UCM lacks of the logic to correlate the client to the right dual mode device, thus rejects the registration.
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