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Cisco Bug: CSCtf17148 - Details missing in Schema Help for t_Skill_Group_Real_Time.

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(8)

Description (partial)

Symptom:
Details for the following fields are missing in Schema Help:

Conditions:

Details for the following fields are missing in Schema Help:
Calls offered to 5, Handled calls talktime to 5, Handled calls time to 5, Agent out valls time to 5, Hold, Hold time to 5, Logged on time to 5, 
Longest callQ, Reserved Agents, Reserved Statetime to 5, TalkOhtertime to 5, TalkOuttime to 5, TranferInCalls, TranferInCallsto5, TranferOutCallsto5, RouterCallsQnow, AutoOutCallTo5, AutoOutTimeCallsto5, AutoOutTimeCallsto5, PreviewCallsTimeTo5, PreviewCallsTalkTimeTo5, Reserved Calls To5, ReservedCallsTimeTo5,ReservedCallsTalkTimeTo5, TalkingAutoOut, TalkingPreview, TalkingResere, TalkingReserve, TalkAutoOutTimeTo5, TalkPreviewTimeTo5, TalkReserveTiemTo5, CallsQueuedNow, CallsInProgress, NumAgentsIntruptedNow, IntruptedTimeTo5, RouterlongestCallInQ, ICMAvailable, ApplicationAvailable, 
RedirectionNoAnswerCallTo5, RouterCallsOfferedTo5, RouterCallsAbandonedTo5, RouterCallDequeuedTo5, ServiceLevelTo5,ServiceLevelCallsAbandonedTo5, ServiceLevelCallDequeuedTo5, ServiceLevelRONATo5, ServiceLevelCallsOfferedTo5, RouterCallsAbandonQTo5.

Hence Schema Help needs to be updated.
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