Cisco Bug: CSCtf13821 - ASGHH and AHH doesnt report on skill groups before failover
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: ASGHH and AHH not reporting on skill groups which were disassociated from agents. Conditions: Disassociate skill groups using Dynamic reskilling.
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Bug Details Include
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