Cisco Bug: CSCtf11663 - Agent failed to login while Pub node is in island mode
Jan 31, 2011
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: When WAN is down, agent cannot login to CAD Conditions: WAN is down. If issue happens, turn on the Debug tracing for SOCKER MAnager, the LIB_AXL and ICD_CTI for the Engine Service and reproduce the issues and provide the Cisco MIVR logs to Cisco TAC.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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