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Cisco Bug: CSCtf06725 - CM 7.1.2 - Missing step in changing IP address of Pub defined by IP

Last Modified

Jul 03, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(2)

Description (partial)

Symptom:

Steps to change the IP address of the Publisher server in a cluster defined by IP address

Conditions:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/7_1_2/ipchange/ipchg712.html#wp41994
 
The issue is that the procedure is missing an important step :
 
"From the Cisco Unified Communications Operating System Administration window (http://subscriber_ip_address/cmplatform) of each subscriber server in the cluster, perform the following tasks: 
a. Navigate to Settings > IP > Publisher. 
b. Change the IP address of the publisher server."

If the subscriber servers are not directed to listen to the Publisher's new IP address, issues creep up.
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