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Cisco Bug: CSCtf06439 - IP IVR: Control Center displays Partial Service Incorrectly

Last Modified

Jan 11, 2018

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)SR4

Description (partial)

Symptom:

The AppAdmin Control Center may display Partial Service when all of the services are fully In Service.

Conditions:

This is a cosmetic defect and occurs when UCCX components, which are not used in IVR, cause CVD to report the overall state as Partial Service.
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