Guest

Preview Tool

Cisco Bug: CSCtf01508 - 9971-4th Gen Phone Becomes Deregistered

Last Modified

Mar 12, 2010

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
4th Gen Phone phone beame unregister
Phone is connected via LAN line
It will deregistered several times from 11:30AM -12:30PM.

Conditions:
CUCM system version 8.0.1.10000-38
One RT Phone de-registered during normal usage.
It happened several times between 11:30AM-12:30PM.
We've collected phone console + PCAP + cucm logs for this issue.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.