Cisco Bug: CSCtf00226 - JID Escaping of \ character is incorrect in CUP 8.0
Jul 04, 2017
- Cisco Unified Communications Manager IM & Presence Service
Known Affected Releases
Symptom: User jid with backslash in name fails to login. An error will be found rtr logs in this scenario. In CUP 8.0.1, software always escapes backslash in user jids. It should only be escaped if followed by a valid escape sequence, according to XEP-0106. Examples: For user\email@example.com, the \ should NOT be escaped. For user\firstname.lastname@example.org the \ should be escaped to user\email@example.com Conditions: 1) User with backslash in name exists as a valid cup user on CUCM. (eg: user\bslash). 2) User attempts loging on either Jabberwerx client or MomentIM. 3) Login will fail.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases