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Cisco Bug: CSCte98818 - LDAP authentication stops operating to Win2008 srvr after sometime

Last Modified

Nov 08, 2016

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases


Description (partial)


- periodically users cannot authenticate with WebVPN using LDAP on a Windows 2008 server.
- Web Page is displayed with user name and password then after the credentials are entered no response is given.


- LDAP is used for authentication
- debug LDAP shows :

[108] Connect to LDAP server: ldap://x.x.x.x:389, status = Failed
[108] Simple authentication for asa returned code (-1) Can't contact LDAP server
[108] Failed to bind as administrator returned code (-1) Can't contact LDAP server
[108] Fiber exit Tx=0 bytes Rx=0 bytes, status=-2
[108] Session End

- packet capture on the ASA sees no packets been sent to the server
- server sees no packets received by the ASA
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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