Preview Tool

Cisco Bug: CSCte98165 - VPNGina crashes due to assumption of chained version of 3rd-party GINA

Last Modified

Mar 15, 2016

Products (1)

  • Cisco AnyConnect VPN Client

Known Affected Releases


Description (partial)


After AC upgrade, users are not able to login to the machine, it fails with error :

"SAS Windows: winlogon.exe - Application Error"
"The instruction at "0x00cc579d" referenced memory at "0x00cc579d".  The memory could not
be "written".
"Click on OK to terminate the program"
"Click on CANCEL to debug the program"


Third party GINA is installed on the machine.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.