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Cisco Bug: CSCte96689 - VIVR is mapped only to one service prefix and cannot span multiple servi

Last Modified

Mar 09, 2018

Products (1)

  • Cisco Unified Videoconferencing 3500 Series Products

Known Affected Releases


Description (partial)

Fall back service prefix -  if the VIVR  is configured to a 1U Service prefix and Fall back service prefix is set to 5.7 MCU service prefix, when the 1U MCU fails, we will not be able to dial in to the VIVR AAN number.  We can still host meetings using the 1U service prefix and outdiall to endpoints. Or we can dial in to the meeting using the 1U service prefix but we cannot using the VIVR dial in number (we will get fast busy).  This is current feature limitation, VIVR is mapped only to one service prefix and cannot span multiple service prefix.  I will file a S6 today to be addressed in  7.5.


MCU with the Video IVR service prefix fails
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