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Cisco Bug: CSCte96398 - RDU runs out of memory processing API command IPDevice.searchDevice

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Broadband Access Center for Telco and Wireless

Known Affected Releases

4.0(1.5)

Description (partial)

Symptom:

RDU server performance degrades, RDU log (with informational messages enabled) shows 20+ second gaps where no messages were emitted even though the server had batches to execute.
Or the RDU server runs out of Java heap memory and restarts.

Conditions:

Batches posted to the RDU server using the BAC client API include calls to the getMatchingFilenames, searchDevice, or searchNode API methods.
The calls to these methods pass a large value for the numberToReturn parameter.
The calls to searchDevice set ReturnParameters.ALL in the searchType parameter to request the search return details about matching devices.
The search matches a large number of records.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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