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Cisco Bug: CSCte93323 - CAD:CCX Desktop apps point to old CCX IP

Last Modified

Sep 26, 2011

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)

Description (partial)

Symptom:
After installation of a new UCCX system in high availability, we had to re-ip the
CCX servers on a new subnet, changing the IP addresses. The systems are functional. 
However, when we installed CCX desktop applications on client machines, the desktop
applications are pointing to the original CCX Server IP addresses.

Conditions:

Changing IP Address.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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