Cisco Bug: CSCte92754 - Issues seen wrt Cisco Desktop clients during Switch over of the nodes.
Jun 24, 2011
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: Issues seen wrt Cisco Desktop clients during Switch over of the nodes. Conditions: Switchover of N1 After Switchover N1, the CAD/CSD clients will failover successfully and will go PARTIAL Service. Recording will be partial, because by default the Publisher [N1] is treated as the recording server, since the recording server is DOWN for a switch over process, the recording service is shown as Inactive in CAD/CSD When N1 is being switched over, N2 can service calls. Switchover of N2
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Bug Details Include
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