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Cisco Bug: CSCte90135 - Support for agent desktop on IE 6 still available

Last Modified

Sep 27, 2010

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.3(2)

Description (partial)

Symptom:
We get a pop-up stating "We will soon be discontinuing support for IE 6.0. Please upgrade to IE 7.0". When we click on 'ok' button, it allows us to continue working with the same browser version. After clicking on 'ok' button, the agent is allowed to continue working. 
While on IE 8, we get a pop-up stating "We will soon be discontinuing support for IE 6.0. Please upgrade to IE 7.0" 
Conditions:
When we open 'pa' or 'sa' console i.e the admin page of CUEIM/WIM 4.3.2 or an agent desktop, on IE 6.0 SP2.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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