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Cisco Bug: CSCte86129 - First call on an Outbound Dialer Port results in CAD getting stuck

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
Outbound buttons are greyed out and Agent cannot field the call using CAD's Outbound controls.
Conditions:
The first call on a Dialer Port.
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