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Cisco Bug: CSCte85860 - SCCP CIPC crashes on invalid IP address entered in Network Audio Setting

Last Modified

May 04, 2010

Products (1)

  • Cisco IP Communicator

Known Affected Releases


Description (partial)

SCCP CIPC crashes on invalid IP address entered in Audio IP Address setting

1. Open CIPC (use SCCP device profile)
2. Go to Preference -> Audio -> Network -> Audio IP Address
3. Select "Use this address"
4. Enter an incorrect IP address.
5. Click OK

Expected Behavior:
CIPC should give an error if the Audio IP address is not the client's IP address (address of any network interface on client's machine).

Actual Behavior:
Immediately after clicking OK, CIPC crashes and PRT is launched. When CIPC is restarted, it crashes again, because invalid IP  Audio IP Address is saved in CIPC.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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