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Cisco Bug: CSCte85716 - Recording starts after 3-4sec from start time for CSD & CAD users

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

CAD and CSD user after recording the conversation, seeing first 3 to 4 seconds conversation missing when playback

When CAD or CSD user local to the server or remote. when locally present while doing recording then first 3 seconds missing and across WAN (not VPN) then 4 seconds missing when playback
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