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Cisco Bug: CSCte79843 - Phone showing wrong load name in inactive partition with phone cli comma

Last Modified

Oct 22, 2015

Products (18)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7906G
  • Cisco Unified IP Phone 8961
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Known Affected Releases

9.0(2) 9.0(3)

Description (partial)

Symptom:

Phone showing wrong load name in inactive partition with phone cli command.

Conditions:

Steps:
1.	Upgrade the RT phone from one load to another load (ex. I upgraded my phone from sip9971.9-0-2FT1-24dev to sip9971.9-0-1-4dev).
2.	On the phone CLI, from debug prompt issue the command "show load history"
3.	Phone is showing both active and inactive partition as same (with active load name).
4.	When I try to use command "ebr", phone shows proper load names.
Phone load: sip9971.9-0-1-4dev, sip9971.9-0-2FT1-24dev
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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