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Cisco Bug: CSCte79843 - Phone showing wrong load name in inactive partition with phone cli comma

Last Modified

Oct 22, 2015

Products (18)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7906G
  • Cisco Unified IP Phone 8961
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Known Affected Releases

9.0(2) 9.0(3)

Description (partial)


Phone showing wrong load name in inactive partition with phone cli command.


1.	Upgrade the RT phone from one load to another load (ex. I upgraded my phone from sip9971.9-0-2FT1-24dev to sip9971.9-0-1-4dev).
2.	On the phone CLI, from debug prompt issue the command "show load history"
3.	Phone is showing both active and inactive partition as same (with active load name).
4.	When I try to use command "ebr", phone shows proper load names.
Phone load: sip9971.9-0-1-4dev, sip9971.9-0-2FT1-24dev
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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