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Cisco Bug: CSCte79144 - XCP TC counters not working in fcs throttle

Last Modified

Jul 04, 2017

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

8.0(1) 8.0(2)

Description (partial)

Text Conferencing Counters in RTMT do not appear to be working.
Other counters, such as Message Archiver, some Connection Manager counters are not working.
Issuing command "pidump -t CiscoXCP" shows "NumOfAllocatedInstances=0" for "Cisco XCP TC" even though Text Conferencing Service is running.

The instance-id of the SNMP oids that the counter values are being published on are not starting from 1.
Issuing the command "snmpwalk -v2c -c xcp localhost:6161 ." shows oids ending in a value other than 1 or 2.

e.g. In this example the oids have an instance-id of 7
[root@cupsperf234 conf]# snmpwalk -v2c -c xcp localhost:6161 .
SNMPv2-SMI::enterprises.9034.4.2.7 = STRING: "tc-1.cupsperf234"
SNMPv2-SMI::enterprises.9034.4.3.7 = INTEGER: 0
SNMPv2-SMI::enterprises.9034.4.4.7 = INTEGER: 0
SNMPv2-SMI::enterprises.9034.4.5.7 = INTEGER: 0
SNMPv2-SMI::enterprises.9034.4.6.7 = Counter64: 0
SNMPv2-SMI::enterprises.9034.4.7.7 = Counter64: 0
SNMPv2-SMI::enterprises.9034.4.8.7 = Counter64: 0
SNMPv2-SMI::enterprises.9034.4.9.7 = Counter64: 0
SNMPv2-SMI::enterprises.9034.4.10.7 = Counter64: 0
SNMPv2-SMI::enterprises.9034.4.11.7 = Counter64: 0
SNMPv2-SMI::enterprises.9034.4.12.7 = Counter64: 0
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