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Cisco Bug: CSCte78732 - MGX - cannot collect stats files from service module

Last Modified

Feb 10, 2017

Products (1)

  • Cisco MGX 8800 Series Switches

Known Affected Releases

5.3

Description (partial)

Symptom:
Unable to collect stats files from service module on MGX8850.  See error messages in event log.  

26A01923 01/13/2010-15:30:01 STAT-5-WARNING        
         StatFileMgrsfm_sumEpidResolveDBSyn
 Func-sfm_sumEpidResolveDBSync, Line-851, Errno-0x20e64: SUM returned the above 
errno in ack response
26A01922 01/13/2010-15:30:01 STAT-4-ERROR          
 E:27982 StatFileMgrsfm_fileCreateMsgH
 Func-sfm_fileCreateMsgH, Line-1050, Errno-0x20e64: SUM returned the above errno 
in ack respons
26A01921 01/13/2010-15:30:01 STAT-5-WARNING        
         StatFileMgrsfm_sumEpidResolveDBSyn
 Func-sfm_sumEpidResolveDBSync, Line-851, Errno-0x20e64: SUM returned the above 
errno in ack response
26A01920 01/13/2010-15:15:02 STAT-5-WARNING        
         StatFileMgrsfm_sumEpidResolveDBSyn
 Func-sfm_sumEpidResolveDBSync, Line-851, Errno-0x20e64: SUM returned the above 
errno in ack response


Conditions:
Seen on a PXM1E MGX8850 chassis with 5.3 software.  

Problem exists when there are 300 files on PXM.  This can be seen with the sumdbshow command from the PXM cli.  In addition, no files will be seen in this output for the service module in question.
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