Cisco Bug: CSCte76834 - Agent E-mail Setting alerts every 30 minutes when email not configured
Apr 14, 2010
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: 1) RTMT alerts are seen every half hour from EEM Service. When the fields in Cisco Desktop Administrator -> Agent E-mail Settings -> Global Settings are blank, an RTMT alert fris emitted every half hour. 2) Unable to blank out the already-populated values in the above settings Conditions: When the fields in Cisco Desktop Administrator -> Agent E-mail Settings -> Global Settings are blank, the EEM Service incorrectly interprets that as wrong values for the settings.
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Bug Details Include
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