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Cisco Bug: CSCte75431 - Offline messages don't get delivered when no connection to CUP

Last Modified

Feb 09, 2010

Products (1)

  • Cisco UC Integration(TM) for Microsoft Office Communicator

Known Affected Releases

8.0(9984)

Description (partial)

Symptom:

Offline messages don't get delivered when no connection to CUP




Conditions:


1. Send an IM to a logged in excession client
Im delivers successfully
2. Disconnect the network cable on the machine running the excession client
3. Send a number of IM's
Ims do not get stored in offline IM until the connection has been down for a period of 4-5 minutes
4. Ensure there are messages stored in offline IM and reconnect the machine running the excession client (do not log in/out the client at any point during this test)
The IMs are sent to excession but excession never renders them to the user or they do not appear in local history
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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