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Cisco Bug: CSCte72235 - MGCP return_code 502 cause terminating endpoint to get stuck in answer

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
MGCP return_code 502 cause terminating endpoint to get stuck in answer
Conditions:
CUCM Release: 8.0.1.10000-26
Setup:
Skinny PhoneA --> (6608-T1 GW1)------ PRI (MGCP)---------(6608-T1 GW2)---> Shared Line
GW2 casue 502 for CRCX MGCP message.
CUCM release calls towards orignating side.
CUCM does not release call towards terminating side.
Terminating Endpoint stuck in Answer state.
Any new call to terminating Endpoint to forwarded to Voice mail
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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