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Cisco Bug: CSCte71607 - Severity Aspect: concurrency issue with force-clearing events

Last Modified

Dec 07, 2010

Products (1)

  • Cisco Prime Network

Known Affected Releases

3.7(0.234)

Description (partial)

Symptom:
Concurrent Clear operations on the same ticket might generate wrong severity indication 

Conditions:
When Clear command is issues on a ticket concurrently with one of the following operations, severity indication might be wrong:
1) Another Clear command was called on the same ticket (using BQL or GUI)
2) Clear was issued while a network event arrives to one of the non-cleared Alarms
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