Guest

Preview Tool

Cisco Bug: CSCte70877 - UC 7.1(3) Prompted for password change for LDAP integrated accounts

Last Modified

Feb 04, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases

2.1(3)ES2 7.1(3.68) 8.0(0.113)

Description (partial)

Symptom:
Users keep being prompted for password change for LDAP integrated accounts even though in LDAP the password has been reset less than 90 days ago.

Conditions:
If you have created a Web Credential policy (System Settings\Authentication Rules) for users where their credential policy stipulate that their web password expires after 90 days before integrating Unity Connection with LDAP, then you will get this message in 90 days for LDAP integrated users. This is based on the last time the users PW was reset before integration with LDAP. This error will let you login, but it will keep prompting you to change your password as it has expired.

The web password would expire for the amount of time that has been set in the authentication rule that was previously applied to user(s) before intergrading with LDAP.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.