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Cisco Bug: CSCte69395 - Web agent download page has Java error via FF, but completes the install

Last Modified

Jul 23, 2010

Products (1)

  • Cisco NAC Appliance (Clean Access)

Known Affected Releases

4.7(2.4)

Description (partial)

Symptom:
When installing the NAC Web Agent using Firefox, and error message is displayed.

Conditions:
When installing the NAC Web Agent using Firefox, and error message is displayed.
But the Agent installs successfully and functions normally. 

The message is "Failed to launch Java Applet for Cisco NAC Web Agent!", along with some additional text.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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