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Cisco Bug: CSCte67687 - Upgrade UC560 16u base lic, 'sh license' returns 40u lic - should be 24u

Last Modified

Oct 03, 2016

Products (1)

  • Cisco Unified Communications 500 Series for Small Business (UC500)

Known Affected Releases


Description (partial)

When upgrading a base license (16U) UC560 unit with the first PAK(8U), the total license should become 16+8 = 24 users license unit, but on some UC560 units the total becomes 16+16+8= 40U (an extra 16U was added).

Order a 8U PAK and do  a "license install"  or via CCA license upgrade on some UC560 units.
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