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Cisco Bug: CSCte67426 - Allow survivability script to apped CalledID if received in FacilityIE

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases


Description (partial)


Incoming calls from the PSTN contain the caller name in the Facility IE.  In the survivability tcl
script it should append --CVP to the calling party's name. Survivability tcl script appends --CVP to just the Display IE and not the Facility IE. Call reaching  the agent just shows "--CVP"

If survivability .tcl script is taken out, the caller name appears just fine.  It only fails when the tcl script is invoked.
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