Cisco Bug: CSCte67426 - Allow survivability script to apped CalledID if received in FacilityIE
Aug 19, 2018
- Cisco Unified Customer Voice Portal
Known Affected Releases
Symptom: Incoming calls from the PSTN contain the caller name in the Facility IE. In the survivability tcl script it should append --CVP to the calling party's name. Survivability tcl script appends --CVP to just the Display IE and not the Facility IE. Call reaching the agent just shows "--CVP" Conditions: If survivability .tcl script is taken out, the caller name appears just fine. It only fails when the tcl script is invoked.
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Bug Details Include
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