Cisco Bug: CSCte65519 - CAD Call History not seen for calls intermittently
Mar 09, 2010
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: CAD Enterprise data are not complete for an ICD call Conditions: 1. Login CAD Agent 2. Dial a ICD Application RoutePoint. 3. In Call information in CAD below, Information about Route Point and CSQ are not populated.
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Bug Details Include
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