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Cisco Bug: CSCte62302 - Rollbacks to 2.x from a server with multiple mailbox stores fail

Last Modified

Oct 16, 2010

Products (1)

  • Cisco Unity Connection

Known Affected Releases

2.1(4)ES13 8.0(0.272)

Description (partial)

Symptom:
For Cisco Unity Connection, a 'utils system switch-version' used to rollback to a 2.x version fails with "ERROR: Sync after switch version failed".
Conditions:
This occurs during a rollback from a version that has multiple mailbox stores. Version 2.x doesn't support mailbox stores beyond and so a switchover isn't coded to migrate the later mailbox stores, which causes this failure.
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