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Cisco Bug: CSCte62035 - The word "Egain" is shown instead of "Cisco" in the customer UI.

Last Modified

Jun 24, 2010

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.3(2)

Description (partial)

Symptom:
The word "Egain" is shown instead of "Cisco" in the customer UI after the completion of chat, BC and Callback activities. 

Conditions:
While Check the Customer UI after the completion of bc, chart or Callback activities.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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