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Cisco Bug: CSCte60016 - ASA: Webvpn fails to login users with Unable to create session directory

Last Modified

Nov 08, 2016

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

8.0(4.32)

Description (partial)

Symptom:
Not able to login to webvpn and seeing "Unable to create session directory" 

Conditions:
Problem observed in 8.0.4(32). Webvpn previously working and suddenly stopped after 2-3 weeks of operation. During the failure, "vpn-sessiondb detail webvpn" does not indicate any active sessions were logged in. Problem remains with webvpn cache disabled. The ASA itself does not crash but the output of  "show crashinfo webvpn detail" may show the webvpn process crashed at the time "Unable to create session directory" message started occuring.
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