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Cisco Bug: CSCte56249 - CCDRs in two nodes are different in HA due to FcrASSvr database full

Last Modified

Mar 03, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
The number of CCDRs in two nodes of HA will be different after some days.
run uccx sql db_cra select count(*) from contactcalldetail 
will return different numbers from two nodes.

Conditions:
1. This happens when any datastore like FCRasSrvr runs out of space.
or
2. Component activation has encountered failures.
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