Cisco Bug: CSCte55878 - Missing call termination event for outbound conference to a third party
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: No call result written to the dialer detail table for outbound calls that are conferenced to third party Conditions: When an outbound call is conferenced to a third party and wrap-up is enabled, OPC does not send Call Terminated event when the wrap-up time completes, resulting in dialer call result getting written one hour later.
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Bug Details Include
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